No cart. No checkout. No guessing.

Here's exactly how ordering works.

Custom monogramming means every order is unique — so we use a simple quote process instead of a standard checkout. It takes about 2 minutes to request, and we handle everything from there.

The process

Four simple steps

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Step one

Browse & get inspired

Start by exploring our item categories. Each page shows real photos of finished work, popular font and thread combinations, and pricing ranges so you know what to expect before you ever fill out a form.

  • ✓Browse totes, towels, hats, apparel, baby items, home gifts, and more
  • ✓See curated font + thread pairings — no design experience needed
  • ✓Have your own item? That works too — bring it in or ship it to us
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Step two

Fill out the quote form

Our quote form walks you through everything we need to give you an accurate price — item type, letters, font style, thread color, placement, quantity, and your timeline. It takes about 2 minutes. No payment required at this stage.

  • ✓Tell us your letters, name, or text — up to you
  • ✓Not sure on font or thread? Just say "recommend for me" — we love that
  • ✓Have a photo or reference? Upload it right in the form
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Step three

Receive your custom quote

We'll review your request and send a custom invoice to your email within 1 business day. The price is based on your specific item, stitch count, and any complexity. No surprises — what you see is what you pay.

  • ✓Response within 1 business day — usually same day
  • ✓Your invoice will show a clear itemized price before any payment
  • ✓Have questions? Just reply — we're happy to adjust anything
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Step four

Approve & we get to stitching

Once you approve the quote and complete payment, we get to work. We'll keep you updated along the way and reach out if we have any questions before we stitch. When it's done, we'll arrange pickup or shipping — whatever works best for you.

  • ✓Turnaround time shared upfront — rush options available
  • ✓We'll contact you before stitching if anything needs clarifying
  • ✓Local pickup in St. Matthews, SC — or we can arrange shipping
$0 required to request a quote
1 day typical response time
3 yrs of embroidery experience
★ 5.0 from dozens of happy customers

COMMON QUESTIONS

Good questions. Here are the answers.

  • No — submitting a quote request is completely free. You'll only pay after you review and approve your custom invoice.

  • Just say "recommend for me" on any choice in the form — that's genuinely one of our favorite things to do. Tell us your vibe (classic, bold, soft, festive) and we'll suggest the perfect combination.

  • Yes! "Bring Your Own Item" is a first-class option. Most fabric items work well. Select that option on the quote form and describe what you have — we'll let you know if it's a good candidate before you commit to anything.

  • We respond to quote requests within 1 business day (usually the same day). Once approved and paid, most orders are completed within 3–7 business days. Rush turnaround is available — just flag it in your request and we'll let you know if it's possible.

  • No problem. Just reply to the quote email before approving — we can adjust the design, font, thread, or anything else. Changes after stitching has begun may not be possible, but we'll always check in with you first if anything looks unclear.

  • We're based in St. Matthews, South Carolina, and local pickup is always welcome. Shipping is available — just mention it in your quote request and we'll include the shipping cost in your invoice.

Ready to get started?

It's free to request a quote and takes about 2 minutes. We'll take it from there.

Request a Free Quote Browse Items First